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Minor car accident: 24-hour claims checklist

Even a minor fender bender can turn messy fast. The safest claims start with calm notes, photos, and a clean info swap in the first few minutes[4][2][3].

  • Accident Client Checklist image
  • Damage to a vehicle after a minor car accident.
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First 2 minutes: check for injuries, move the car if it is drivable and safe, turn on hazards, call 911 or the police if needed, and stay at the scene[2][3][6].

  • police car accident
  • Finger pressing hazard light button
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At the scene, be courteous but do not admit fault or argue. Exchange names, phone numbers, addresses, license plate numbers, driver’s license numbers, and insurance details, and get witness contacts too[3][6][2].

  • Get Witnesses After Accident
  • A man and a woman are looking at their phones after a car accident.
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Before the cars move, photograph both vehicles from multiple angles, plus license plates, damage, skid marks, debris, property damage, street signs, landmarks, and anything that may have contributed to the crash[1][2][3].

  • Man taking a photo of vehicle damage with his phone after a car accident, while a woman points at the damage.
  • Accident Checklist
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Ask for the officer's name, badge number, and report number, then request a copy of the police report. Even in a minor crash, tell your insurer what happened so the claim can open without delay[2][1][4][6].

  • Woman on the phone inspecting a scratch above the back left tire of her car.
  • A Windsor Police officer is shown at an accident involving a department SUV and a car on Thursday, April 2, 2020 at the intersection of Central Ave. and Grand Marais Rd. East. The accident occurred at approximately 10:30 a.m. Injuries were not life-threatening.
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Next 24 hours: get medical care if needed, keep receipts and records, note lost wages, and start a pain-and-symptom journal. Glovebox basics: insurance info, vehicle details, and a phone or camera for quick photos[1][6][4][3]. Save it for the glovebox, and share it with the driver who would rather have a calm plan than a stressful surprise.

  • Car Maintenance Insurance Guide: Keep Your Vehicle Claim-Ready
  • Car accident checklist
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