International Standard Industrial Classification of All Economic Activities (ISIC), Revision 4 238 This class includes: armored car services — — bodyguard services — — polygraph services — — fingerprinting services — — security guard services — — This class excludes: public order and safety activities, see 8423 — — 802 Security systems service activities See class 8020. 8020 Security systems service activities This class includes: monitoring or remote monitoring of electronic security alarm systems, such as burglar — — and fire alarms, including their maintenance installing, repairing, rebuilding, and adjusting mechanical or electronic locking devices, — — safes and security vaults The units carrying out these activities may also engage in selling such security systems, mechanical or electronic locking devices, safes and security vaults. This class excludes: installation of security systems, such as burglar and fire alarms, without later monitoring, — — see 4321 selling security systems, mechanical or electronic locking devices, safes and security vaults, — — without monitoring, installation or maintenance services, see 4759 security consultants, see 7490 — — public order and safety activities, see 8423 — — providing key duplication services, see 9529 — — 803 Investigation activities See class 8030. 8030 Investigation activities This class includes: investigation and detective service activities — — activities of all private investigators, independent of the type of client or purpose of — — investigation 81 Services to buildings and landscape activities This division includes the provision of a number of general support services, such as the provision of a combination of support services within a client’s facilities, the interior and exterior cleaning of buildings of all types, cleaning of industrial machinery, cleaning of trains, buses, planes, etc., cleaning of the inside of road and sea tankers, disinfecting and exterminating activities for buildings, ships, trains, etc., bottle cleaning, street sweeping, snow and ice removal, provision of landscape care and maintenance services and provi- sion of these services along with the design of landscape plans and/or the construction (i.e. installation) of walkways, retaining walls, decks, fences, ponds, and similar structures.
Detailed structure and explanatory notes 239 811 Combined facilities support activities See class 8110. 8110 Combined facilities support activities This class includes: provision of a combination of support services within a client’s facility, such as general — — interior cleaning, maintenance, trash disposal, guard and security, mail routing, recep- tion, laundry and related services to support operations within facilities Units classified here provide operating staff to carry out these support activities, but are not involved with or responsible for the core business or activities of the client. This class excludes: provision of only one of the support services (e.g. general interior cleaning services) or — — addressing only a single function (e.g. heating), see the appropriate class according to the service provided provision of management and operating staff for the complete operation of a client’s estab- — — lishment, such as a hotel, restaurant, mine, or hospital, see the class of the unit operated provision of on site management and operation of a client’s computer systems and/or data — — processing facilities, see 6202 operation of correctional facilities on a contract or fee basis, see 8423 — — 812 Cleaning activities This group includes the activities of general interior cleaning of all types of buildings, exterior cleaning of buildings, specialized cleaning activities for buildings or other spe- cialized cleaning activities, cleaning of industrial machinery, cleaning of the inside of road and sea tankers, disinfecting and extermination activities for buildings and industrial machinery, bottle cleaning, street sweeping, snow and ice removal. This group excludes: agricultural pest control, see 0161 — — cleaning of new buildings immediately after construction, 4330 — — steam-cleaning, sand blasting and similar activities for building exteriors, see 4390 — — carpet and rug shampooing, drapery and curtain cleaning, see 9601 — — 8121 General cleaning of buildings This class includes: general (non-specialized) cleaning of all types of buildings, such as: — — offices houses or apartments factories shops institutions general (non-specialized) cleaning of other business and professional premises and — — multiunit residential buildings These activities cover mostly interior cleaning although they may include the cleaning of associated exterior areas such as windows or passageways. This class excludes: specialized interior cleaning activities, such as chimney cleaning, cleaning of fireplaces, — — stoves, furnaces, incinerators, boilers, ventilation ducts, exhaust units, see 8129
International Standard Industrial Classification of All Economic Activities (ISIC), Revision 4 240 8129 Other building and industrial cleaning activities This class includes: exterior cleaning of buildings of all types, including offices, factories, shops, institutions — — and other business and professional premises and multiunit residential buildings specialized cleaning activities for buildings such as window cleaning, chimney clean- — — ing and cleaning of fireplaces, stoves, furnaces, incinerators, boilers, ventilation ducts and exhaust units swimming pool cleaning and maintenance services — — cleaning of industrial machinery — — bottle cleaning — — cleaning of trains, buses, planes, etc. — — cleaning of the inside of road and sea tankers — — disinfecting and exterminating activities — — street sweeping and snow and ice removal — — other building and industrial cleaning activities, n.e.c. — — This class excludes: agriculture pest control, see 0161 — — cleaning of sewers and drains, see 3700 — — automobile cleaning, car wash, see 4520 — — 813 Landscape care and maintenance service activities See class 8130. 8130 Landscape care and maintenance service activities This class includes: planting, care and maintenance of: — — parks and gardens for: private and public housing àà public and semi-public buildings (schools, hospitals, administrative buildings, àà church buildings etc.) municipal grounds (parks, green areas, cemeteries etc.) àà highway greenery (roads, train lines and tramlines, waterways, ports) àà industrial and commercial buildings àà greenery for: buildings (roof gardens, façade greenery, indoor gardens) àà sports grounds (e.g. football fields, golf courses etc.), play grounds, lawns for sun- àà bathing and other recreational parks stationary and flowing water (basins, alternating wet areas, ponds, swimming àà pools, ditches, watercourses, plant sewage systems) plants for protection against noise, wind, erosion, visibility and dazzling This class also includes: maintenance of land in order to keep it in good ecological condition — — This class excludes: commercial production and planting for commercial production of plants, trees, see divi- — — sions 01 and 02 tree nurseries (except forest tree nurseries), see 0130 — —
Detailed structure and explanatory notes 241 maintenance of land to keep it in good condition for agricultural use, see 0161 — — construction activities for landscaping purposes, see section F — — landscape design and architecture activities, see 7110 — — operation of botanical gardens, see 9103 — — 82 Office administrative, office support and other business support activities This division includes the provision of a range of day-to-day office administrative services, as well as ongoing routine business support functions for others, on a contract or fee basis. This division also includes all support service activities typically provided to businesses not elsewhere classified. Units classified in this division do not provide operating staff to carry out the complete operations of a business. 821 Office administrative and support activities This group includes the provision of a range of day-to-day office administrative services, such as financial planning, billing and record keeping, personnel and physical distribu- tion and logistics for others on a contract or fee basis. This group includes also support activities for others on a contract or fee basis, that are ongoing routine business support functions that businesses and organizations tradition- ally do for themselves. Units classified in this group do not provide operating staff to carry out the complete operations of a business. Units engaged in one particular aspect of these activities are classified according to that particular activity. 8211 Combined office administrative service activities This class includes: provision of a combination of day-to-day office administrative services, such as recep- — — tion, financial planning, billing and record keeping, personnel and physical distribu- tion (mail services) and logistics for others on a contract or fee basis. This class excludes: provision of operating staff to carry out the complete operations of a business, see class — — according to the business/activity performed provision of only one particular aspect of these activities, see class according to that par- — — ticular activity 8219 Photocopying, document preparation and other specialized office support activities This class includes a variety of copying, document preparation and specialized office sup- port activities. The document copying/printing activities included here cover only short- run type printing activities. This class includes: document preparation — — document editing or proofreading — — typing, word processing, or desktop publishing — — secretarial support services — — transcription of documents, and other secretarial services — —
International Standard Industrial Classification of All Economic Activities (ISIC), Revision 4 242 letter or resume writing — — provision of mailbox rental and other mailing activities (except direct mail advertis- — — ing) photocopying — — duplicating — — blueprinting — — other document copying services without also providing printing services, such as off- — — set printing, quick printing, digital printing, prepress services This class excludes: printing of documents (offset printing, quick printing etc.), see 1811 — — direct mail advertising, see 7310 — — specialized stenotype services such as court reporting, see 8299 — — public stenography services, see 8299 — — 822 Activities of call centres See class 8220. 8220 Activities of call centres This class includes: activities of inbound call centres, answering calls from clients by using human opera- — — tors, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints activities of outbound call centers using similar methods to sell or market goods or — — services to potential customers, undertake market research or public opinion polling and similar activities for clients 823 Organization of conventions and trade shows See class 8230. 8230 Organization of conventions and trade shows This class includes: organization, promotion and/or management of events, such as business and trade — — shows, conventions, conferences and meetings, whether or not including the man- agement and provision of the staff to operate the facilities in which these events take place 829 Business support service activities n.e.c. This group includes the activities of collection agencies, credit bureaus and all support activities typically provided to businesses not elsewhere classified. 8291 Activities of collection agencies and credit bureaus This class includes: collection of payments for claims and remittance of payments collected to the clients, — — such as bill or debt collection services compiling of information, such as credit and employment histories on individuals and — — credit histories on businesses and providing the information to financial institutions,
Detailed structure and explanatory notes 243 retailers and others who have a need to evaluate the creditworthiness of these persons and businesses 8292 Packaging activities This class includes: packaging activities on a fee or contract basis, whether or not these involve an auto- — — mated process: bottling of liquids, including beverages and food packaging of solids (blister packaging, foil-covered etc.) security packaging of pharmaceutical preparations labeling, stamping and imprinting parcel-packing and gift-wrapping This class excludes: manufacture of soft drinks and production of mineral water, see 1104 — — packaging activities incidental to transport, see 5229 — — 8299 Other business support service activities n.e.c. This class includes: providing verbatim reporting and stenotype recording of live legal proceedings and — — transcribing subsequent recorded materials, such as: court reporting or stenotype recording services public stenography services real-time (i.e. simultaneous) closed captioning of live television performances of meet- — — ings, conferences address bar coding services — — bar code imprinting services — — fundraising organization services on a contract or fee basis — — mail presorting services — — repossession services — — parking meter coin collection services — — activities of independent auctioneers — — administration of loyalty programmes — — other support activities typically provided to businesses not elsewhere classified — — This class excludes: provision of document transcription services, see 8219 — — providing film or tape captioning or subtitling services, see 5912 — — Section O Public administration and defence; compulsory social security This section includes activities of a governmental nature, normally carried out by the public administration. This includes the enactment and judicial interpretation of laws and their pursu- ant regulation, as well as the administration of programmes based on them, legislative activities, taxation, national defence, public order and safety, immigration services, foreign affairs and the administration of government programmes. This section also includes compulsory social security activities.
International Standard Industrial Classification of All Economic Activities (ISIC), Revision 4 244 The legal or institutional status is not, in itself, the determining factor for an activity to belong in this section, rather than the activity being of a nature specified in the previous paragraph. This means that activities classified elsewhere in ISIC do not fall under this section, even if carried out by public entities. For example, administration of the school system (i.e. regulations, checks, cur- ricula) falls under this section, but teaching itself does not (see section P), and a prison or military hospital is classified to health (see section Q). Similarly, some activities described in this section may be carried out by non-government units. 84 Public administration and defence; compulsory social security See section O. 841 Administration of the State and the economic and social policy of the commu- nity This group includes general administration (e.g. executive, legislative, financial adminis- tration etc. at all levels of government) and supervision in the field of social and economic life. 8411 General public administration activities This class includes: executive and legislative administration of central, regional and local bodies — — administration and supervision of fiscal affairs: — — operation of taxation schemes duty/tax collection on goods and tax violation investigation customs administration budget implementation and management of public funds and public debt: — — raising and receiving of moneys and control of their disbursement administration of overall (civil) R&D policy and associated funds — — administration and operation of overall economic and social planning and statistical — — services at the various levels of government This class excludes: operation of government owned or occupied buildings, see 6810, 6820 — — administration of R&D policies intended to increase personal well-being and of associated — — funds, see 8412 administration of R&D policies intended to improve economic performance and competi- — — tiveness, see 8413 administration of defence-related R&D policies and of associated funds, see 8422 — — operation of government archives, see 9101 — — 8412 Regulation of the activities of providing health care, education, cultural services and other social services, excluding social security This class includes: public administration of programmes aimed to increase personal well-being: — — health education culture sport