Business Impact of COVID-19 Structural
Survey
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You are completing this survey for CSO (Central Statistics
Office
This survey asks you about the impact of the COVID-19 pandemic on your
business in 2020. By filling in the survey, you will be helping the CSO to
produce statistics on the effects of the crisis. The results will help to identify
key issues for business and for policy-makers.
The questionnaire asks for information on the following topics:
1 The trading activity of your business in 2020.
2 The performance of the business.
3 Business operations and resilience.
4 Business expectations for 2021.
Thank you for taking the time to answer this survey.
Contact details If you have any queries, please contact: eMail: [email protected] Website: www.cso.ie
Website Privacy StatementShow Data Protection Transparency StatementShow Data Confidentiality All information supplied to the CSO is treated as strictly confidential in accordance with National and EU Legislation. The information will be used for statistical purposes only and will not be divulged to any other Government Department or body. Section 1 - Trading Activity in 2020 This section asks for information on the trading activity of the business in 2020.
Section 1 - Trading Activity This section asks for information on the trading activity of the business in 2020.
1.1 Did your business close at any point in 2020 due to COVID-19?
Business closed
Yes
No (go to Section 2)
1.2 How many times did your business close in 2020 due to COVID-19?
Business closed Once, temporarily Once, permanently (end survey) More than once, each time temporarily More than once, with the last time being permanent (end survey) (please specific how many times below) More than once
1.3 How many weeks in total did your business close temporarily during 2020 due to COVID-19?
Number of weeks ceased Weeks
1.4 Which of the following reasons led to your business closing temporarily?
Reasons for closure - select all that apply
Positive COVID-19 case/s in the workplace
Government restrictions on trading
Reduced demand because of COVID-19
Insufficient cashflow
Other
Specify below
Other
Section 2 - Business Performance This section asks for information relating to 2020, on:
- your business's turnover
- your business's operating costs
- your business’s investment
2.1 What is your best estimate of total turnover generated by your business in: Please provide in Euro the Turnover generated. You may round to the nearest thousand (i.e. €3,211 = 3,000) (exclude invoiced VAT, VRT and subsidies received, sales of fixed assets) 2019 Turnover (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2020 Turnover (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2.2 How did your business’s turnover for 2020 compare with what you would otherwise have normally expected for the year (without COVID-19)? Note: Normal expectation refers to the expected turnover performance during standard business activities. 75-100% less than normal expectation 50-74% less than normal expectation 25-49% less than normal expectation 10-24% less than normal expectation At or close to normal expectation 10-24% more than normal expectation 25-49% more than normal expectation 50-74% more than normal expectation Upwards of 75% more than normal expectation
2.3 What is your best estimate of your business’s total variable costs in: Please provide in Euro. You may round to the nearest thousand (i.e. €3,211 = 3,000) Include: Purchases of materials and services, purchases of goods and services for resale, trading stocks, excise duty, sales and marketing, energy and fuel, Wages Exclude: Deductible VAT 2019 Variable costs (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2020 Variable costs (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2.4 What is your best estimate of your business’s total fixed costs in: Please provide in Euro. You may round to the nearest thousand (i.e. €3,211 = 3,000) Include: Commercial rent, insurance, interest paid on capital, salaries etc. 2019 Fixed costs (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2020 Fixed costs (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2.5 What is your best estimate of your business’s spend on capital stock and investments in: Please provide in Euro. You may round to the nearest thousand (i.e. €3,211 = 3,000) Include: Tangible and Intangible assets such as land, building & construction, machinery & other equipment, software, intellectual property etc. 2019 Investment spend (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2020 Investment spend ((in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
2.6 What is your best estimate of your business’s expenditure in 2020 on: Please provide in Euro. You may round to the nearest thousand (i.e. €3,211 = 3,000)
Measures to comply with COVID-19 requirements for trading (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
Measures to develop new products/processes to adapt to COVID-19 (in € rounded to the nearest thousand i.e. €3,211 entered as 3000)
3 – Business Operations and resilience
This section asks for information on business operations and resilience
during the COVID-19 pandemic and related restrictions in 2020.
3.1 Has your business availed of Government’s COVID-19 related
supports in 2020?
Government support
Yes
No
Don’t know
If yes, please specify which supports
3.2 Has the enterprise taken any of the following steps in 2020 as a
result of COVID-19?
Steps taken - select all that apply
Increased borrowing (go to Q3.3)
Renegotiated commercial rents
Developed new products
Renegotiated terms of the supply chain
Developed online presence
Stared selling to new markets
Increased operating hours
No steps taken as a result of COVID-19
Other
Specify below
Other
3.3 Has your business obtained additional finance during the COVID-19 pandemic to: Pay down overdrafts
Pay on-going costs in absence of expected cashflow
Other
Specify below
Other
3.4 What percentage of staff at the end of 2020 were: Staff working Partially remote working (up to 3 days)
% Completely remote working
% Not remote working
% (Skip 3.5 if 100)
3.5 For staff who started remote working in 2020, has productivity: Productivity Increased Decreased Remained the same
3.6 Do you see remote working as a permanent part of the enterprise’s work practices post COVID-19? Remote working permanent Yes
No Don’t know
Section 4 – Business expectations for 2021 This section asks for information on business expectations, concerns and uncertainties in 2021.
4.1 Are you confident that the enterprise has the financial resources to continue operating through the COVID-19 crisis as and from 1 February 2021? Confidence Yes, up to 1 month Yes, up to 3 months Yes, up to 6 months Yes, longer than 6 months Not confident Don’t know
4.2 How do you expect the impact of COVID-19 to affect your
business’s demand for credit in 2021?
Demand for credit
Require less credit
No significant impact
Require more credit and expect it to be available
Require more credit and expect it will not be available
Don’t know
4.3 Will the business take any of the following steps in 2021 to mitigate the uncertainty of COVID-19? Reduce workforce
Renegotiate commercial rents
Renegotiate contracts up the supply chain
Pause or cancel investment plans
Develop new products
Increase digitalisation
Start selling/buying in new markets
No steps taken
Other
Specify below
Other
4.4 What impact do you expect BREXIT to have on your business in 2021? BREXIT impact Positive (route 4.5) Negative (route 4.5) None (route 4.6) Not applicable (route 4.6)
4.5 What is the biggest BREXIT related concern for your business in 2021?
BREXIT Currency volatility Increase in prices Difficulty in transporting goods to/from the UK Decline in business from UK customers Regulatory divergence Reduced investment from UK Other Specify below Other
Don’t know
4.6 Which of the following steps has your business taken in
preparation for BREXIT?
Steps taken - select all that apply
Availed of Government BREXIT related financial support
Taken steps to reduce exposure to currency volatility
Increased preparedness for new custom procedures and duties
Sought new suppliers outside the UK
Changed route for transporting goods
Started selling/buying in new markets
No steps taken
Other
Specify below
Other
Business Impact of COVID-19 Structural Survey Section RETAIL This section asks specific questions for the Retail Sector.
5.1 Please state if your business had any of the following
before the COVID-19 pandemic in March 2020?
Select all that apply
Website for information / advertising
Website that enables online purchases
Click and collect
Social media presence e.g. Instagram, Facebook, Twitter
Phone in orders and collect or deliver
eWallet Other Please state _______________________-
None of the above (if this is ticked then none above should be allowed to be ticked)
5.2 Which of the following does your business now have since COVID-19 in March 2020? Select all that apply Website for information / advertising Website that enables online purchases Click and collect
Social media presence eg Instagram, Facebook, Twitter
Phone and either collect or deliver orders eWallet Other please specify ______________ None of the above (if this is ticked then none above should be allowed to be ticked)
5.3 What is your best estimate of the % of your turnover from online sales? Online sales = the ordering and payment occurred online. (If your online sales are not booked through Ireland please put in 0 below.) 2019
% (If you do not have online sales please put in 0) 2020
% (If you do not have online sales please put in 0)
5.4 Will you invest in improving your ability to provide online shopping in 2021? Yes
No
Do not know
5.5 Which month generated the highest turnover in
2019? Total
Drop down menu from Jan to Dec
2020? Total
Drop down menu from Jan to Dec
2019? Online
Drop down menu from Jan to Dec or N/A
2020? Online
Drop down menu from Jan to Dec or N/A
5.6 Did you find it difficult to hire seasonal staff during Christmas 2020?
o Yes but similar to 2019 o Yes more difficult than in 2019 o No easier than previous years o No did not hire seasonal staff in 2020 (did previous years) o Not applicable (do not hire Seasonal staff for Christmas)
5.7a What product generated the most turnover? 2019
2020
5.7b Is there any product that was in higher demand in 2020 due to COVID-19? Yes
No If yes Please specify _______________________-
5.8a Does your business sell alcohol? o Yes o No (end survey)
5.8b How has sales of alcohol in your business changed in 2020? Sales of alcohol Increased (to 5.8c) Decreased (to 5.8d) No change (end survey)
5.8c What was the percentage increase in alcohol sales?
%
5.8d What was the percentage decrease in alcohol sales?
%
Business Impact of COVID-19 Structural Survey
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Section 5 – Tourism
This section asks for information related to the COVID-19 impact on
tourism.
5.1 How much of your business relies on tourism? Tourism Mainly tourism (Go to 5.2a) Partially tourism (Go to 5.2b) Some tourism (Go to 5.2b) No tourism (Go to 5.8)
5.2a Does your business open year-round usually?
Yes
No
5.2b Does the tourist aspect of your business open year-round
usually?
Yes
No
5.3 Did you find it difficult to hire seasonal staff during summer 2020?
Seasonal staff
Yes, but similar to 2019
Yes, more difficult than in 2019
No, easier than previous years
No, did not hire seasonal staff in 2020 but did in previous years
Not applicable (do not hire seasonal staff for summer)
5.4 In 2019, which type of customer did your enterprise cater to
most?
Main customer 2019
Domestic business traveller % International business traveller % Domestic tourist % International tourist % Local customers % Other (please specify) % Other
5.5 In 2020, which type of customer did your enterprise cater to most? Main customer 2020
Domestic business traveller % International business traveller % Domestic tourist % International tourist % Local customers % Other (please specify) % Other